Contact

The first call is 30 minutes,
and it’s free

We’ll ask a few questions about your business, and surprisingly few about your website. A lot of people come wanting a new website and find out during the call that something else needs fixing first.

There’s no form. Just send an email. We’ve already put the questions in it.

Email us

Think these through first,
and the call is worth a lot more

Click the button above and these questions will already be in the email. You don’t need to answer every one. A blank answer tells us something too.

  1. How does your business make money today?One sentence is enough. Without this, everything after it is guesswork.
  2. What’s the one number you most want to change? Where is it now, and where do you want it?“Redesign the website” isn’t a goal. “Go from two inquiries a week to two a day” is.
  3. Where do you think things are stuck?If you’re not sure, write “not sure.” That’s a useful answer in itself.
  4. If you do nothing, what happens in three months?This one tells us how urgent it is, more than whether to do it at all.
  5. Roughly what budget range are you considering?A range is fine. We use it to figure out which option to suggest. We won’t quote from it.
  6. When would you like to see something?A hard deadline, like a funding round, a trade show or a launch, changes a lot.
  7. Links to your current website or social accountsSend whatever you have. Nothing is fine too.

Email us

When we’ll tell you
we’re not the right fit

You need a single graphic A logo, a banner, a one-off poster. A freelance designer will be faster and cheaper.

The spec is set and you just need someone to build it What we’re good at is deciding what to build. On a project where that’s already decided, we’d just be an expensive build crew.

You want it live this month The Anchor phase takes two weeks and a full project six to 12. Squeeze it shorter than that, and we wouldn’t be happy with the result.

You don’t plan to be involved We need you in the room for the two-week Anchor phase. If you hand every decision to us, the result will be more ours than yours.

Other details

Email [email protected]

Replies Within two business days. If you haven’t heard back by then, it may have been caught by a spam filter. Try again or use another address.

Where we are Taipei and Tokyo. We work remotely from start to finish and meet in person when it helps.