Solutions 01 Brand Identity

First, what should improve. Then, whether design needs to change

Pinning down who you are, in a form others can build on.

01

Brand Identity

Timeline

2
weeks

Brand Sprint · 4 sign-offs

The real problem

The issue isn’t how it looks. It’s that no one wrote the decisions down

That cost never shows up on a quote, but you pay it every month.

How we approach it

The order is business growth goals (customer count, price point, retention, new markets, fundraising) ➔ where the gap is today ➔ whether the design needs to change. A few times, the price sheet turned out to be fine and the problem was the sales process.

An identity’s value isn’t in those two months. It’s in every decision after them. Once the positioning is set, you stop re-arguing “should we write this line?” and “can we use this color?” every time. That’s why we deliver rules and tokens. A stack of images goes stale in three months. Rules don’t.

Before we propose anything, we look at these four things

01

The last three things you told the outside world

The first line of your website, the first slide of your deck, your sales team’s opening line. If the three don’t match, your positioning hasn’t been written down yet. It isn’t a copywriting problem.

02

How long a new asset takes you

If you have to dig through old files to find a color every time, you have precedents, not rules. Precedents get messier as they pile up. Rules save more the more you use them.

03

Where competitors’ messaging crowds together

We’re looking at which positions are already taken. You can only stand out where nobody else is standing.

04

Whether your identity can plug into engineering

Are there tokens, measured contrast ratios, minimum sizes? If not, someone has to translate your design for engineers by hand every single time.

What we ask on the intro call

muzi
Which business metric do you want to improve in six months?
You
Inquiries. About three or four a month right now.
muzi
Then let’s leave the logo alone for now. We’ll check if the first line of your website, the first slide of your deck, and your sales intro are saying the same thing.

A rule that makes our job harder

In phase 2 you pick one route. No taking parts from all three.

In each route, the proportions, colors, and type hold each other up as a whole. Pull them apart and recombine them, and you get something that looks like none of them. It’s the most common, and most expensive, kind of rework we see.

You get something at the end of every phase

Phases marked “sign-off” don’t move forward until you’ve signed off.

01

Anchor phase

Interviews, competitor scan, confirming positioning

You’ll see a positioning statement + direction keywords

Sign-off: positioning locked

02

Divergence

Three visual routes, each with a wordmark, three colors, and a layout example

You’ll see a three-route proposal

Sign-off: pick one route

03

Convergence

Taking the chosen route deeper: drawing, contrast calculations, type roles, layouts

You’ll see the final core identity

Sign-off: revision round 1

04

Systems

Tokens, components, applications, guidelines document

You’ll see the full delivery package

Sign-off: revision round 2

05

Handoff

Training, file delivery, and maintenance advice

You’ll see a handoff meeting + file library

What you get

The last three items are the dividing line: your engineers can plug them straight in without reading a manual first.

What we deliver: rules and tokens, not a stack of images.

Strategy Positioning statement: one sentence on who you are, who it’s for, and how you differ from everyone else. Includes do and don’t examples for tone of voice.

Logo Primary logo plus horizontal, vertical, one-color, and reversed versions. Clear space and minimum sizes, one set for print and one for screen.

Color Primary, secondary, and neutral scales, each color labeled with its role. Includes an accessibility contrast table with the ratio for every foreground/background pair.

Typography Which typeface for the wordmark, headings, body, and numerals. Sizes, line heights, and letter spacing from the largest heading down to footnotes. Licensing notes.

Graphics and layout An icon language or supporting graphic system, with quality criteria. Grid and spacing scale, and three or more layout prototypes.

Files Vector source files and exports in every size, a web font package, design tokens (CSS variables and JSON), and the guidelines document.

See a real example

Click into any of them to see how we made the calls at the time.

Who does the work

Google APAC Product Marketing

Positioning, go-to-market strategy, competitive analysis, and naming.

Brand Identity work

Fixed scope, clear numbers

You’ll get a price range at the end of the intro call. No form to fill out first.

How we charge

Brand Sprint (two weeks) or priced by phase (if the scope isn’t settled yet, we do the Anchor phase first and decide from there)

Two revision rounds included. Anything beyond that is quoted in advance

You’ll get a range at the end of the intro call

What we need from you

One point of contact who can make the final call, and up to two other decision makers

Existing material: source files for your current logo, product photos, existing copy

Two 90-minute meetings (Anchor phase, route selection)

A reply within 48 hours of each presentation. Late replies push the timeline back

What’s not included

Print production and press checks

Trademark searches and registration filings

Commissioned photography and illustration

Web build (available as an add-on; see Web & Technology)

Producing new assets after launch

What’s involved

CoreBrand StrategyVisual DesignSupportingSocial MediaVideo

FAQ

Yes, because we do the thinking up front. Positioning has to be confirmed before the end of week one, and visuals only start in week two. When projects drag, it’s rarely a shortage of hours. It’s that decisions never settle.

Yes. That’s usually a question of design system governance, not an identity overhaul. A one-day audit first will cost you less than opening a full project.

Everything is yours once the final payment is made, source files included. We keep only the right to show it in our portfolio, and if you’d rather it stay private, we can exclude that in the contract.

Yes. In the type roles, we note which typefaces need a commercial license and roughly what they cost. You can buy them yourself or have us handle it.

Book a 30-minute call

It’s free. We’ll ask whether the last three things you told the outside world were the same message. By the end, you’ll have an initial read on direction and scope.